Remote Desktop Connect

Note: The following instructions only work while attempting to connect to a Windows computer. There are separate instructions for attempting to connect using a Mac or PC.

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Windows

  1. Ensure that you  are connected to VPN if you are trying to connect from home. Click here to learn how to connect to VPN.
  2. Open the Remote Desktop Connection app from the Windows search bar in the bottom left corner of your screen.
  3. Enter either the name or the IP address of the PC you are trying to connect to in the box that says Computer: and click connect.
  4. You should be prompted to enter your credentials. If you are only prompted for a password and the username looks incorrect, click More choices and select Use a different account. Then you will be able to enter your Psychiatry credentials and click  Ok. Note: Your username should be of the form psychiatry\myUsername
  5. Contact the helpdesk if you run into any issues or need further assistance.

Mac

  1. Ensure that you  are connected to VPN if you are trying to connect from home. Click here to learn how to connect to VPN.
  2. If you already have the Microsoft Remote Desktop app installed you can skip this step. Otherwise, open the App Store and search  for Microsoft Remote Desktop. Click on the app and install it. If you are prompted for your credentials, go ahead and enter your Apple ID and password.
  3. Open the Microsoft Remote Desktop app and click the + and select Add PC to add a new connection.
  4. In  the box that says PC Name: enter the name or the IP address of the PC you are attempting to connect to and click Add.
  5. If the connection was successful, you should see a little window with the name of your computer. Double click on the window.
  6. Enter your credentials and click Continue and Continue again. You should now be connected!
  7. Contact the helpdesk if you run into any issues or need further assistance.