Psychiatry Help Desk
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Connecting to Common Printers

Mobile device users must connect to the SMPH VPN Portal in order to use WisPIC printers.

  1. Click the Windows icon in the task bar:
  2. Type printers into the search field, then click open, as shown next:
  3. Click Add device.
  4. Click Add a new device manually.
  5. Select the 2nd option from the top, which is titled “Find a printer in the directory, based on location or feature.”
  6. Click Next.
  7. Find and double-click the printer you need from the area shown below:
  8. In the next screen, click Next to finish adding the printer.
  9. Verify the printer you want is installed in Settings (program): Bluetooth & devices > Printers & scanners.
  1. In the top-right portion of the screen, click the white, hexagonal icon, then click Launch Intelligent Hub.
  2. In the window that appears, locate the search field, shown below:
  3. Type printer, then find the printer you need, as shown next (room numbers indicated in the name), then click Install, as demonstrated:
  4. For the next 45 seconds, the loading icon will appear next to the printer name.
  5. Verify the printer is installed in System Settings, under Printers & Scanners (at the bottom), where installed printers are listed.