Contact Us

Start a ticket or check on tickets here: SMPH Navigator

Hours: 8:30 AM -4:30 PM Monday – Friday (excluding UW-Madison Legal Holidays)

Location: WisPIC Rooms 1202E and 1220 (see Building Map)

Phone: 608-262-7622 (least preferred due to staffing levels)

User Support Services Service Line

Walter Anderson

Position title: User Support Specialist III

Pronouns: he/him

Address:
Room 1220 (enter through 1202)

Hannah Hasart

Position title: IT Manager

Pronouns: she/her

Address:
Remote Only

SMPH IT Student Workers

Kenlee Duong

Position title: SMPH IT Student Worker

Pronouns: she/her

Jasmy Mavilla

Position title: SMPH IT Student Worker

Infrastructure Service Line

Dan Retzlaff

Position title: System Engineer III

Special Positions

Brady Greenwood

Position title: Honorary-IT Contractor

Building Map

The Help Desk is located in the circled area, room 1202:

Student Schedules

wdt_ID Time Monday Tuesday Wednesday Thursday Friday
1 08:00 AM Kenlee Kenlee Kenlee Jasmy
2 08:30 AM Kenlee Kenlee Kenlee Jasmy
3 09:00 AM Kenlee Kenlee Kenlee Jasmy
4 09:30 AM Kenlee Kenlee Kenlee Jasmy
5 10:00 AM Kenlee Kenlee Kenlee Jasmy
6 10:30 AM Kenlee Kenlee Kenlee Jasmy
7 11:00 AM Kenlee Kenlee Kenlee Jasmy
8 11:30 AM Kenlee Kenlee Kenlee Jasmy
9 12:00 PM Kenlee Kenlee Jasmy
10 12:30 PM Jasmy
11 01:00 PM Jasmy
12 01:30 PM Jasmy and Kenlee
13 02:00 PM Jasmy Jasmy and Kenlee
14 02:30 PM Jasmy Jasmy and Kenlee
15 03:00 PM Kenlee Jasmy Jasmy and Kenlee
16 03:30 PM Kenlee Jasmy Jasmy and Kenlee
17 04:00 PM Kenlee Jasmy Jasmy and Kenlee
18 04:30 PM Kenlee Jasmy Jasmy and Kenlee
Time Monday Tuesday Wednesday Thursday Friday